Turbo tax stated irs has my federal return. online it states they dont have it, any suggestions on how to get answers

[SweetieJean]

WMR has been saying that a lot lately.  But be sure you are entering just the amount of your Federal refund.  Do not include state, nor adjust for any TT fees coming out of Federal.

[julzmorgan]

im not adding in state and im not taking out the fees from turbo tax and it still says they have not recieved it even when i called them.  I filed Feb 12, 2021

[jmgraver86]

I’m having the same issue... on turbo tax it says transmitted and when I spoke to a turbo tax rep he said he could see that they received it but on WMR it’s saying they can’t find me.