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bbpuck54
New Member

Turbo tax prepared my tax return, I have received state tax refund, in the amt. turbo tax stated, however, federal refund was reduced from $4,018 to 1,168, WHY?

I need to know the reason for change in refund and have not received a letter of notification
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3 Replies
M-MTax
Level 15

Turbo tax prepared my tax return, I have received state tax refund, in the amt. turbo tax stated, however, federal refund was reduced from $4,018 to 1,168, WHY?

Duplicate post

Turbo tax prepared my tax return, I have received state tax refund, in the amt. turbo tax stated, however, federal refund was reduced from $4,018 to 1,168, WHY?

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

Is the amount sent/issued by the IRS the same as the refund amount shown on your federal tax return Form 1040 Line 35a? - https://www.irs.gov/refunds


If not, then go to this IRS website for information on reduced refunds - https://www.irs.gov/taxtopics/tc203

 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228


Or email - TPG-CSsupport@greendotcorp.com

Turbo tax prepared my tax return, I have received state tax refund, in the amt. turbo tax stated, however, federal refund was reduced from $4,018 to 1,168, WHY?

Do you get Social Security?   A common reason is that no taxable amount of Social Security is showing up on 1040 or 1040SR on line 6b.   That is due to a SS question being skipped or answered wrong.   

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