Turbo tax opted me into the self employed tier but I am not self employed. I need a refund for the $100 charge, but I still want to submit the state filing line item.

[LinaJ2018]

You can simply use the "clear and start over" feature in the program.  Please note that by doing so, it erases the current entries if there are any, but will keep the previous information from last year including your personal info, the income categories and the different schedules you have filed.  Follow the prompts and program will revisit those areas for clarification and assist you to select the appropriate version for your new tax return.  

1. Sign into your account, select Take me to my return

2.  To your left, select Tools, click on the drop-down menu

3. Select Clear and Start Over

[islandinthesky86]

This doesn’t fix my problem as I already paid but was prompted to upgrade when I didn’t need to. I feel as though TurboTax made it appear I had to pay for that.

[mesquitebean]

If you've already paid, you'll need to discuss any fee issues with TurboTax Support by phone, tell them what happened, and plead your case with them.   Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Sat this week, then Mon-Fri after that.

FAQ:  What is the TurboTax phone number?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263">https://ttlc.intuit.com/questions/1899263</a>