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DoninGA
Level 15

Turbo debit card


@MDmartin wrote:

It appears my account has been closed can I reopen? As I am expecting Covid relief


If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.

 

https://www.irs.gov/newsroom/treasury-and-irs-begin-delivering-second-round-of-economic-impact-payme...

Rjromero1518
New Member

Turbo debit card

My account  was close dont no why

Ashleymoss2912
New Member

Turbo debit card

Did u get it figured out i ak having the same issue

Shortyanna210
New Member

Turbo debit card

I'm not able to use my card it says it inactive

mplo
New Member

Turbo debit card

hi my account was closed and I am expecting the stimulus to go to my account and I have a new card but it won’t let me active it 

Tay4
Level 1

Turbo debit card

I’ve tried both way. Still was no help getting a new card.

Your tax friend
New Member

Turbo debit card

Mine said the same thing. So the customer service rep said I gotta order another card to open an account or wait until I file my taxes to receive another card. I think that is not right it should stay open so that taxes can go to the same card. 

AmyC
Employee Tax Expert

Turbo debit card

You will need to contact Green Dot:

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Kristenclifton91
New Member

Turbo debit card

I cannot find my turbo card that's on my account. But I have an old card if that helps. And my account and routing number. I need access to my money asap

TiffanyL
Employee TurboTax Specialist

Turbo debit card

To receive a replacement card and/or report your card lost or stolen you can use the link provided below. I have also included a link that includes the customer service number for the TurboTax card:

 

How to report your card lost or stolen

 

How to contact TurboTax card customer service

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
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