TT says I completed the declaration of appraiser on Form 8283 but I made no charitable contributions

[KevinP1]

TT is saying that "since you completed the declaration of appraiser section on Form 8283, you must attach an appraiser signature....". But I made no charitable contributions and never filled out the Form 8283. But I can't file until I submit a signed form.

[CatinaT1]

I would look for the form and any worksheets related to this form and delete them. 
 

If you are using:

• TurboTax Online: see How do I view and delete forms in TurboTax Online?
• TurboTax Desktop:
  1. On the top right, there is a FORMS button.
  2. Click on FORMS.
  3. Locate the form you want to delete.
  4. Click on the form name.
  5. Below the form, bottom left, select DELETE FORM button.

Always use extreme caution when deleting information from your tax return.  There could be unintended consequences. 

[KevinP1]

Thanks for your response. The problem is, not only is there no Form 8283 showing to delete, but I have also checked the charitable contributions section and it is completely blank. I've also tried entering zeros, and I still get the same thing.

[CatinaT1]

And you looked for and deleted any worksheets related to charitable contributions? If you didn't delete everything related to charitable contributions it will keep coming back. 

You might also try these things:

• Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
• Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website.
• Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms.
• Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit."
• Restart the Browser: Close all open windows of your browser entirely and then reopen it.

Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

[KevinP1 · Accepted solution]

Yes, I deleted everything I can find with respect to charitable contributions. Also, since I am using the desktop version, rather than online, clearing cache/cookies is n/a. Also, at the screen where it is going to lead me to create the Form 8283 to get an appraiser signature, when I select continue, it goes to the 8822-B, which I've already done. This is clearly a software error that I can't seem to get around.

Lastly, on the page of "Other Deductions", it says to select any that apply. Both "Charitable Contributions" and "Investment Interest Expense" are checked, but I have neither of those AND cannot delete the check marks.

[MonikaK1 · Accepted solution]

In order for us to troubleshoot this issue, you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Desktop users:

1. From the black bar at the top of your screen, select Online
2. Click Send Tax File to Agent
3. Click Send on the message that pops up
4. TurboTax will create a "sanitized" copy of your return information with no personal info
5. Post the full token number here in this thread

We will then be able to review your file to see what you are seeing, and we can determine what is going on in your return and provide you with a suggested resolution.

@KevinP1 

[KevinP1]

Token Number:61237027-99303306 (restored)

Thank you very much for your assistance!

[KevinP1]

Not sure why it hid the number but if you need me to resend that, let me know.

[KevinP1]

I forwarded my file on Wednesday but haven't heard back. Can you please confirm receipt and you are working on a possible solution? Thanks.

[MonikaK1]

Thank you for sending your token. I have your tax file now but I get an error when I attempt to open it: "some formsets are not present on this machine. Please install all formsets". This can happen if the correct state is not installed.

Which state(s) do you have in your return? I will need to install them in order to open your file.

@KevinP1 

[KevinP1]

Georgia. Thank you for any help you can provide. 

[KevinP1]

Another week has gone by and still no answer to this issue.