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traceyhi
New Member

Trying to track down my 2016 and 2015 tax refund check.

Need to contact someone who can explain to me why I haven't receive my 2016 and 2015 tax refund.
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1 Reply
HelenC1
Intuit Alumni

Trying to track down my 2016 and 2015 tax refund check.

TurboTax does not hold or keep refunds. Once you e-file your income tax return, the IRS is the one that may keep your refund, if you have an outstanding debt(s).

 

Contact the IRS at 1-800-829-1040 and/or the Department of Treasury's Bureau of the Fiscal Service (BFS), to find out if your refund was taken.

  • Contact the BFS's TOP call center at 800-304-3107 or TDD 866-297-0517, Monday through Friday 7:30 a.m. to 5 p.m. CST.

 

The BFS may reduce your refund (over payment) and offset it to pay:

  • Past-due child support;
  • Federal agency non-tax debts;
  • State income tax obligations; or
  • Certain unemployment compensation debts owed to a state (generally, these are debts for (1) compensation paid due to fraud, or (2) contributions owing to a state fund that weren't paid).

 

To read the entire IRS article, click on Topic 203 - Internal Revenue Service.

 

[Edited 3-12-2020|11:22 am PST]

 

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