TPG is taking my fee and i havent received my refund

[Eihab123]

Hi, i did taxes with a tax preparer which uses Santa barbara TPG to take out fees from returns.

I havent received my refund because the preparer did a mistake and since coronavirus i havent had a response of my refund.

The problem is that they were supposed to take $700 for fees and now TPG sent me an email saying that i have to pay for the fees from my bank account.

I can't pay that now and the deal was to take the money from the refund, is there something I can do ? I need help.

[VolvoGirl]

$700 for fees?  Wow.   Sorry we can't help you here.  You need to talk to TPG or your tax preparer to see what you can do.