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Lac7488
New Member

This is unbelievable. I feel like I was duped into signing up for a Credit Karma bank account, refund got accepted and nothing. I can’t even find where refund is going.

Called in the said to call Credit Karma and there is nothing they can do to say where it’s headed. Scammed and now charged for this service. Deceptive practices
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2 Replies
CatinaT1
Employee Tax Expert

This is unbelievable. I feel like I was duped into signing up for a Credit Karma bank account, refund got accepted and nothing. I can’t even find where refund is going.

Once your return is filed, TurboTax has no control over the processing or the timing when the IRS releases your refund. 

 

The IRS states that most federal tax refunds are issued within 21 days of acceptance, however, some may take longer if they require additional review. Also, by law, the IRS cannot issue EITC or ACTC refunds before mid-February. This applies to your entire refund, not just the portion related to those specific credits.

 

Here are a few FAQs to help you track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

 

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Lac7488
New Member

This is unbelievable. I feel like I was duped into signing up for a Credit Karma bank account, refund got accepted and nothing. I can’t even find where refund is going.

Clearly did. It read what happened. The fact that no one can explain how I went through the very steps requested to get the account opened and went step by step through the filing the account was opened and no one know how or where my refund is going is just bad business. The site was clearly not functioning correctly and I get 0 support from either side. 

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