The tax was already filed and it’s wrong I can’t contact anyone to fix it

[xmasbaby0]

You cannot change or add anything on the return that you just e-filed, nor can you stop it.  It is too late, just like when you put an envelope in a US mailbox on the corner.

If you left out a W-2, or a dependent, or a 1099 etc…DO NOT change your return while it is pending.  The changes will go nowhere.

Now you have to wait until the IRS either rejects or accepts your return.  If your return is rejected, you will be able to go into your account and make the necessary changes to your tax return and re-submit your return.

 If the IRS accepts your return, however, then you have to wait longer until it has been fully processed and you have received your refund.  THEN you can prepare an amended tax return and mail it in. You have to be able to work from that return exactly the way it was when it was e-filed originally.  You will need to use a form called a 1040X. You cannot e-file an amended return.  They have to be mailed, and it takes about 4 months for the IRS to process an amended return.

 Meanwhile, DO NOT go in and start changing anything on your return in the system, or you will make a mess for yourself.  Sit tight and wait until you see what the IRS does with the return you just e-filed

[RobertG]

Wait until you’ve either received your refund or the IRS has taken payment out of your account. (The IRS will only accept a 1040X, or amended return if your original 1040 was accepted.)

1. In TurboTax, scroll down to Your tax returns & documents. Select Show and then select Amend (change) return, and then Amend using TurboTax Online. (If you don't see Your tax returns & documents, select Tax Home on the left.)
2. Select the reason you’re amending and follow the instructions.

For further information please see the TurboTax website: How do I amend my 2019 return?