The state authorized my refund on Tuesday, February 13, 2018. & I have not recieved it on my card. Why is that?

truered05 · ‎June 6, 2019

Carlithia · ‎June 6, 2019

I am sorry to hear that the monies have not been applied to your NetSpend card. Have you activated your card to access your funds? For information on your NetSpend Card, please see our Turbo Tax FAQ. https://ttlc.intuit.com/replies/6467272

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truered05 · ‎June 6, 2019

Yes I have activated it & I have used it. My federal is there Just not my state

Carlithia · ‎June 6, 2019

I am sorry to hear that the monies have not been applied to your NetSpend card. Have you activated your card to access your funds? For information on your NetSpend Card, please see our Turbo Tax FAQ. https://ttlc.intuit.com/replies/6467272

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The state authorized my refund on Tuesday, February 13, 2018. & I have not recieved it on my card. Why is that?