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truered05
New Member

The state authorized my refund on Tuesday, February 13, 2018. & I have not recieved it on my card. Why is that?

 
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Carlithia
New Member

The state authorized my refund on Tuesday, February 13, 2018. & I have not recieved it on my card. Why is that?

I am sorry to hear that the monies have not been applied to your NetSpend card. Have you activated your card to access your funds?  For information on your NetSpend Card, please see our Turbo Tax FAQ. https://ttlc.intuit.com/replies/6467272

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truered05
New Member

The state authorized my refund on Tuesday, February 13, 2018. & I have not recieved it on my card. Why is that?

Yes I have activated it & I have used it. My federal is there Just not my state
Carlithia
New Member

The state authorized my refund on Tuesday, February 13, 2018. & I have not recieved it on my card. Why is that?

I am sorry to hear that the monies have not been applied to your NetSpend card. Have you activated your card to access your funds?  For information on your NetSpend Card, please see our Turbo Tax FAQ. https://ttlc.intuit.com/replies/6467272

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