The IRS has no record of my 2019 taxes that were filed and accepted on 10/05/2020

[reneeellis7]

While checking my account on IRS.gov I noticed that my 2019 tax forms were not available

[mesquitebean]

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@ reneeellis7 wrote:
The IRS has no record of my 2019 taxes that were filed and accepted on 10/05/2020
While checking my account on IRS.gov I noticed that my 2019 tax forms were not available

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Log in to your Online TurboTax account and confirm at the Tax Home that your efiled return was accepted.

Then, when using the IRS "Where's My Refund" tool, be sure you enter the correct SSN and filing status.
https://www.irs.gov/Refunds

For the refund amount, use only the Federal refund amount.  Do not use any combined total refund figure that includes the state refund.

Look at your actual 2019 return to get the Federal refund amount.  Be sure you are using what is displayed on your Federal Form 1040, Line 21a for the Federal refund amount.

You can also try phoning the IRS refund hotline.  I've seen it work for some users before when the WMR tool didn't.

800-829-1954

[mesquitebean]

@reneeellis7 

Or by "checking my account" and "my tax forms were not available" at the IRS, do you mean you tried to get a return transcript or account transcript of your recently filed 2019 return?

If so, you still need to first confirm that it was accepted, as I mentioned above.

If you're referring to a transcript, see this chart, but it's really for tax returns that were filed in April, so the months shown may be misleading.

https://www.irs.gov/individuals/transcript-availability