The IRS cannot provide information on my return. It's been 28 days. What gives?

[SweetieJean]

You are not alone.  The IRS has a major backlog due to all the extra stimulus filings, and the Where's My Refund site has been erratic and unreliable.  Lots of folks are waiting, so pleases continue to be patient.

[HelenC12]

The IRS doesn't share that information with us. The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund.

If it's been longer than 21 days since you e-filed, you'll have to speak directly to IRS to find out more about the delay.

• When to contact the IRS
• What makes refunds late?