Tax return 2023 waiting 120 days now

[Gsnap1983]

I have e filed since feb 27th all info is correct and I don't owe and I've looked over my Transcripts ect took all this up with my.tax preparer which is a professional and used her for 4 yrs now. Nothing is owed and I've filed every year married filling joint returns we are both good to go. But irs has sent me a 2645c form letter saying they need another 60 days and it's been like I said 120 on June 27th 2024 since I e filed everything. Why has this happened its just like it's stuck in processing online and nothing updated since April with irs on my transcripts so what can I do now i need money I have a 1 year old baby girl. 👶 😢

[DoninGA]

You need to call the IRS and speak with an agent concerning the status of your 2023 federal tax refund.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

[rjs]

Your tax preparer is the best person to advise you about your refund. She might be able to get more information from the IRS.

No one here in this TurboTax Community has access to any information about your refund.

[quafew18]

Im in same situation and nothing still hasn’t happened 

[xmasbaby0]

@quafew18 TurboTax gets no information about your refund after you file your tax return.   You need to track it yourself on the IRS refund site or contact the IRS yourself.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

[quafew18]

I did all tht the number is not working till nxt month the refund status doesn’t show nomore my 120 days was up nov3,2024 my transcript hasn’t changed still samething on there date on there still nov4,2024 i dont wanna amend bc ill hav to owe then

[xmasbaby0]

@quafew18 

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/08/TAS_CaseCriteria_061120.pdf 

https://www.taxpayeradvocate.irs.gov/can-tas-help-me-with-my-tax-issue/