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Returning Member
posted Jan 28, 2020 5:27:57 AM

Tax advance loan questions.

So I did my taxes early and got approved for $500 advance I set up a account got my turbo card in the mail my return was accepted by the IRS at 1/28 3:28am today I live in Michigan and it's now 8:26am and still no advance on my account and I checked that santa Barbara site and entered my info and said can't find account. Just curious if anyone has received there's and when and how long I should be roughly waiting for or if I'm even getting it I did everything it said. 

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3 Replies
Intuit Alumni
Jan 28, 2020 5:40:19 PM

Forty-eight hours after your acceptance, your advance money will be available on the virtual card.  A physical Turbo Card will be mailed to you within 5 to 10 business days. 

For more information, please see the TurboTax FAQ  below:

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

New Member
Jan 29, 2020 4:29:09 PM

I recieved an email stating my loan was approved and I just needed to click the link and it would give my temporary information so I could purchase online. However,  when I clicked the link it told me it was unavailable.  How do I get the information?

 

Intuit Alumni
Jan 29, 2020 4:41:27 PM

If you cannot locate it after checking your junk mail folder or are having trouble creating an account or logging into your Turbo Prepaid Card online account, call toll-free at (888) 285-4169. Please refer to the following help article for more information.

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511