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bogert-laura
New Member

Still no refund, I e-filed on 4/11/17

 
7 Replies
Texas Roger
Level 15

Still no refund, I e-filed on 4/11/17

What does the TurboTax web site say about the status of your efiled return? <a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efi...>
If your efile was accepted, what does the IRS tracking web site say about the status of your refund? <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>
bogert-laura
New Member

Still no refund, I e-filed on 4/11/17

it says "no results"
bogert-laura
New Member

Still no refund, I e-filed on 4/11/17

the irs website doesn't have an answer either.  I have a confirmation email from turbotax that I completed my return, not sure what the delay is.
Texas Roger
Level 15

Still no refund, I e-filed on 4/11/17

If you cannot find results on either the TurboTax web site or the IRS web site, the most likely reason is that you have not actually filed your tax return. Completing a return and filing it are two separate steps. You must actually file your return either electronically by going all the way to the end of the filing process and hitting the big orange Transmit Return Now button or by printing and mail the return. If you did not previously do either of those, you can do it now.
VolvoGirl
Level 15

Still no refund, I e-filed on 4/11/17

What is the confirmation email for?  Was it for paying fees?  Paying the fees does not file the return.  Oh, were you suppose to Mail your return in?  Does your account say Ready to Mail when you log In?
bogert-laura
New Member

Still no refund, I e-filed on 4/11/17

Yes it actually does say that.  What should I do?
VolvoGirl
Level 15

Still no refund, I e-filed on 4/11/17

Ready to Mail means you have to print it out and mail it to the IRS yourself.  It has not been filed yet.  You can try to switch to efile.
https://ttlc.intuit.com/replies/3985787
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