stephen8355 - oh no so sorry to hear that the only other way is for you to request one by mail. I wonder if you call the main IRS number customer service and ask them to mail the 2018 account transcript it can prove they have entered it in the master file. If the irs rep can't mail it because it is not there to do so then you know they havent gotten to it. I think once you get it you can anticipate you almost done. It is hard to get some of those reps to really investigate a bit rather than giving generic answers and long expectations to wait 6-8 wweks. And another thing, you could ask for a previous tax year like 2017 or before that account transcript to be mailed out to you, that way you can see what is your Cycle date which depending on the last number will give you an idea to if you are weekly or daily to when the wmr would move, get updated. For me it is 05, so that is Thursday thru Saturday. Because I mostly get updates late Thursday or Friday morning on my account transcript, with Saturday WMR finally updates. So do that, and I will be praying for you to expedite nonetheless to get your DDD!