You'll need to sign in or create an account to connect with an expert.
Signing in with the wrong login is the number one reason (by far!) customers can't find a return in their Tax Timeline.
We can provide you with a list of User IDs tied to your email address, which you can then try signing in with. Simply enter your e-mail address here and click Continue.
Other possibilities are listed below.
Did you use the TurboTax software instead of TurboTax Online?If so, your return is stored locally on your computer's hard drive. We don't store your return on our servers like we do with TurboTax Online.
Look for your return on your Windows or Mac computer, or request a copy from the IRS (filed returns only).
We don't have copies of returns prepared by H&R Block, TaxACT, TaxSlayer, Jackson Hewitt, Taxbrain, Liberty, or anybody else. Just TurboTax Online.
Contact the company or individual who prepared your return, or order a copy from the IRS.
Signing in with the wrong login is the number one reason (by far!) customers can't find a return in their Tax Timeline.
We can provide you with a list of User IDs tied to your email address, which you can then try signing in with. Simply enter your e-mail address here and click Continue.
Other possibilities are listed below.
Did you use the TurboTax software instead of TurboTax Online?If so, your return is stored locally on your computer's hard drive. We don't store your return on our servers like we do with TurboTax Online.
Look for your return on your Windows or Mac computer, or request a copy from the IRS (filed returns only).
We don't have copies of returns prepared by H&R Block, TaxACT, TaxSlayer, Jackson Hewitt, Taxbrain, Liberty, or anybody else. Just TurboTax Online.
Contact the company or individual who prepared your return, or order a copy from the IRS.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Nickstax15
New Member
recounts
Level 1
drositano
Returning Member
rhieger
New Member
kava01
Returning Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.