I filed my 2023 taxes, like I do every year, through Turbo Tax. Never one problem, always simple, easy, and affordable. This year, we recieved a tax deposit from SBTPG with $187 short on our expected refund. This was confusing, thinking it was simply a miscalculation on my part....no it was not. I looked at my filed amount, return amount, deducted the cost of filing for BOTH Federal and State, deducted the additional taxes....yet it was still off $187.
I do not owe back taxes, I do not owe any corporation (student debt, child debt, etc) so at this point I did some research.....SBTPG is a 3rd party that Intuit/Greendot use when you utilize the "Use your tax refund to pay your amount owed to file" charge. Thus this SBTPG charges another HIDDEN FEE for processing said amount and depositing said amount. Call it what you will, this is a scam to keep people from their hard earned money that is already taxed to the max. Disgusting business practice. If there was any disclosure concerning this additonal fee they hid it well. So that they would capitalize on the ignorance of american citizens that simply think a company will make something easy and simple to navigate with no hidden agenda's. Thank you Intuit, you have opened my eyes, and I will be using a different tax filing format from now on.
