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cheryl30
New Member

Santa Barbara Tax Products

This is the first time I have ever had a third party process my tax refund and I believe it is a scam.  I paid all fees when I efiled and did not agree to have a third party send my refund.   This is a scam and I am concerned that they now have my bank account information.  I will be watching my accounts closely and if I have any further problems, I will be contacting our local police and reporting fraud against the above referenced company.

 

Shame on you Intuit Turbotax for your shady ways of ripping off your customer.  I won't be using you in the future.  I tried to send an email message to the company and was not able to. I would like my $66.50 refunded to me.

 

Cheryl Lambert

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1 Reply

Santa Barbara Tax Products

For some reason you chose to have TurboTax fees paid from your federal tax refund instead of paying them with a credit card, as shown on the screen where you had to make the selection -

Refund Processing desktop.JPG

 

In the Forms section you can see disclosure and your agreement to use the Refund Processing Service (RPS).  When in Forms mode click on RPS Disclosure at the top of the forms listing on the left side of the screen and your agreement at the bottom of the list Ref Proc Agmt1.

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