rejected 3times. was charged for state and now have to file by mail. how do i get my money back?

[ldc19]

my tax returns were rejected 3 times and i never got an email telling me what to do next.  its been over a month and i paid extra for state return which i dont know how to get back   I will never use this program again!!!

[DoninGA]

You will have to contact TurboTax support for any type of account problem.  Use the key words Billing Issue when contacting support.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[xmasbaby0]

@ldc19 Did you go ahead and print, sign and mail the state return that you could not e-file?   If the e-file was rejected you need to file it by mailing it in.  If you are getting a refund there is no penalty for missing the filing deadline.    Attach copies of W-2's or 1099's that show tax withheld to a mailed return.