Refund on debit card - I paid $79.98 on 2/24/19. I received notice that $99.99 will be deducted from my acct. 4/26/19. Order number: ###############

[tammybuck]

I chatted w/ Turbo Tax online, they could not help.  I called the phone# on the notice I received by email regarding the $99.99 debit. It was not help, there was no option for this.  I paid $79.98 on 2/24/19. I have received notice that $99.99 will be debited on 4/26/19. Order number: ############ .  I need help resolving this.

Thanks!

[Critter]

First quit posting your personal info on this public forum.

Next ... the only people who can help you is at the number on the email  or  you can try TT support ...

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent –

https://support.turbotax.intuit.com/contact/