Refund delayed since 7/27/2020 irs instructs me to...
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Larapaula3350
Returning Member

Refund delayed since 7/27/2020 irs instructs me to contact turbo tax Didn't receive a confirmation e-mail for electronically filed return

 
2 Replies
VolvoGirl
Level 15

Refund delayed since 7/27/2020 irs instructs me to contact turbo tax Didn't receive a confirmation e-mail for electronically filed return

Did you efile or mail your return? They just started processing mailed returns that have been stacking up. See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

If you efiled....Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

Anonymous
Not applicable

Refund delayed since 7/27/2020 irs instructs me to contact turbo tax Didn't receive a confirmation e-mail for electronically filed return

TT sends out 2 e-mails when a return is e-filed.  the first says submitted.  that means you successfully sent the electronic file to the IRS. then there is a second e-mail you're supposed to get after it's submitted.  It will say accepted or rejected.  since you say you never got them you probably never click on the icon to transmit it. try again 

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