Refinanced and sold house in 2018. TurboTax asks: What was the loan balance on 1/1/19? AND What was the loan's final balance before you paid it off? What do I enter?

[Critter]

Enter the truth ... balance 1/1/19 was zero of course since one loan was paid off with the refi and the refi loan was paid off at closing ... and look at that closing statement to see the mortgage balance that was paid off for the refi ... for the first balance that would be part of the refi paperwork.  

[masha]

I can't enter 2 different amounts in those fields.  If I enter 0 for 1/1/19 balance, it puts the final balance before payoff as 0.  If I enter the real balance in the final balance field, that number is automatically copied to 1/1/19 balance field.

[Critter]

You will enter each 1098 form individually so you will answer the questions for each mortgage individually.

[masha]

this is on one mortgage that was paid off in 2018, only one 1098 form,  questions are for that one mortgage.  Looks like I should be able to enter 2 different amounts in the balance on 1/1/19 field and in the  final balance before you paid it off field but I can't.  They automatically update to be the same amount.

[Critter]

Ok ... your question suggested you refinanced in 2018 which would mean 2 forms .... in this case  you would only use the 1/1/19 amount.... the IRS doesn't care when it was paid off just that it was.