Received a tax due notice from NEW YOYK state. for a 2018 tax return. Used TurboTax

[fqxwt0]

New York Sate tax audit from 2018 showing I owe more tax

[xmasbaby0]

I RECEIVED A LETTER FROM THE IRS/STATE

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

AUDIT SUPPORT

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

[fqxwt0]

Thank you for your response. And yes I understand TurboTax doesn't DO  your  taxes for you. I'm guessing I put the incorrect amount in the wrong place. However I would like Turbo Tax to look at the letter and explanation from NEW YORK state so that I don't make the same mistake this year. Please respond. Thank You.

[BillM223]

Please refer to the last thing @xmasbaby0 said:

"

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

"

You can call this number even if you did not buy Audit Defense. This is what they do, walk you through letters from taxing agencies.

[fqxwt0]

Thank You. I'll do just that.