Will IRS have my info since I went thru Turbo Tax to file the last 2 years? We haven’t received stimulus check and getting concerned .

[tess7259]

And I click on get my payment and that doesn’t work and I’m locked out for 24 hours . And nobody to help

[NCperson]

suggest not checking the website any more frequently than every 25 hours to avoid lockout. 

here is the IRS FAQ: 

The Get My Payment application will return "Payment Status Not Available" for several reasons, including:

• You are required to file a tax return, but:
• We haven't finished processing your 2019 return
• The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.
• You don't usually file a return, and:
• You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
• You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.
• You’re not eligible for a payment (see Eligibility).

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.