Re: Why haven't I received my refund
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Showing results for 
Search instead for 
Did you mean: 
New Member

Why haven't I received my refund

1 Reply
Employee Tax Expert

Why haven't I received my refund

You’re not alone. The IRS doesn't share your information with us so we can't tell you exactly why you haven't received your refund yet. 


Per IRS, they have around 12 million tax returns that have been caught in a processing backlog created by the pandemic, which shut down the IRS for a time. Americans should see their refunds in the coming months. "We would hope to be through this backlog by the summer," said IRS Commissioner Charles Rettig.

  • The IRS also has millions of returns that have to be manually verified which is also causing a delay.
  •  Keep checking the IRS Where's My Refund page to see if your refund status has been updated.

Other reasons some returns take longer to process are the following: 

  • Perhaps you had a refund offset.
  • Includes errors
  • Is incomplete
  • Is affected by identity theft or fraud
  • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
  • Includes a Form 8379, which could take up to 14 weeks to process
  • Needs further review in general
  • The IRS will contact you by mail when we need more information to process your return.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Dynamic AdsDynamic Ads
Privacy Settings