Where is my refund?

[Tysonc]

I didn't get my refund. But yet they wanna make you pay back. I waited n waited and there's still nothing on my refund. IRS can keep the money. Pointless filing online

[Bnbs8994]

I still haven't recived my refund i don't know whats going on the IRS won't get back to me ...

it has been almost 3 months its a bunch of BS 

[VolvoGirl]

@Tysonc  Who wants you to pay?  For the Turbo Tax fees?

You can ask them to delay it.

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

From top of this FAQ

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

[VolvoGirl]

@Bnbs8994   Did you efile or mail your return? They are not processing mailed returns right now.

Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

[Bnbs8994]

yes it says it was accepted but when i go to the IRS page it says processing ... an because i didnt get my refund yet tubo tax wants there money also no only that they charge you to talk to them lol what a joke ..

an on top of everthing i am self employed and stil didnt get a stimulus check lol Fml

[mesquitebean]

---

@Bnbs8994 wrote:

yes it says it was accepted but when i go to the IRS page it says processing ... an because i didnt get my refund yet tubo tax wants there money also no only that they charge you to talk to them lol what a joke ..

an on top of everthing i am self employed and stil didnt get a stimulus check lol Fml

---

Since you used a paid edition, there is no fee to talk to TurboTax Support.   You can ask for a deferment of the fees at least for a few weeks.  See the info below, and a special contact number.

If you chose to pay your TurboTax fees out of your Federal refund, and if your Federal refund has been delayed unusually long at the IRS (or if it's been reduced), TurboTax will want to be paid.  They likely started sending you emailed bills to pay.  If you don't respond by either paying or asking for a deferment, they will ultimately debit your bank account.  If you wish to ask for a deferment, you need to do so quickly.

See this FAQ that explains the process.  The first paragraph of the FAQ has a special phone number if you have a question or have a hardship and need to ask for a deferment.  

Hours are 5AM-5PM Pacific (8AM-8PM Eastern),  Mon-Fri

If you need to ask for a deferment, you should call them as soon as possible.  Once they actually start the debit process, they say they can't stop it.

FAQ:  Why was my bank account auto-debited for the TurboTax fees?

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

The first paragraph there says:

If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

If for some reason you can't reach Support with that phone number in the FAQ, there may be one in your emailed bill.  Otherwise, here's an alternate way to reach them, but try the one mentioned above first.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[JodiJo82]

Gm Everybody so When i woke up this am I said self check that irs2go app....I went to it typed in necessary info and instead of the same still processing it says my return was accepted and approved and should hit my account July 1 and to call back by July 6th if nothing deposits by then...Sooo my fellow folks whom have waited since the start of the year for our Monies, Im guessing ppl should start seeing it

[FU11Dwilson12]

Why I haven't got my taxes return

[DoninGA]

---

@FU11Dwilson12 wrote:

Why I haven't got my taxes return

---

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[Trainy]

My name is trainy m.  i never received my income tax refund at ALL . IM HOMELESS AND NEED SOMEONE TO HELP ME.IM A SINGLE MOM OF 5 MY RETURN IS 17,680. PLEASE FEEL FREE TO CALL ME EVERYTIME I TRY TO contact the IRS app i get REJECTED. PLEASE IN THE NAME OF JESUS I NEVER RECEIVED A PENNY I NEVER RECEIVED ANY STIMULUS PLEASE CALL AND HELP ME I HOPE ANGEL GETS THIS FROM THE IRS AND CONTACT TRAINY [phone number removed] ANYTIME MORNING NOON OR NIGHT. PLEASE

[Briney43]

Have the irs receive my taxes yet if so where is my refund 

[DoninGA]

---

@Briney43 wrote:

Have the irs receive my taxes yet if so where is my refund 

---

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[SusanY1]

TurboTax doesn't receive any information back from the IRS after the acknowledgement that your return has been accepted.

You can check on the status of your federal tax return here: Where's My Refund?

@Briney43

[Edwards1488]

same thing that happened to me **bleep** stole mine to I still haven't got it nothing but a bunch of crooks and thieves I've got a lawyer working on it now TurboTax is a bunch of crooks and thieves. all I know I would never use TurboTax again hundreds of people saying the thing that they steal their taxes. bastards...

[Edwards1488]

another words what are you assholes do sit on your asses and let make us do all the work that's what we paid you guys for you sit there and charges for things steal our taxes and then think you're going to keep charging us I'm here to put you out of business you assholes..