Whats the HOLD UP???

[DoninGA]

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@Ecochran1968  wrote:

The IRS website says my refund is still in process same status since the end of February 

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 See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

[mavcarter]

It is not my fault COVID 19 HIT & IRS IS SLOW DOING REFUNDS.  BUT EVEN WHEN I CALLED YOU A'HOLES AND TOLD YOU THERE WASN'T ENOUGH MONEY TO TAKE YOUR $110 YOU SENT IT THRU MY BANK ANYWAY AND OVERDREW MY **bleep** ACCOUNT....NOW I'M RESPONSIBLE FOR A $36 OVERDRAFT FEE!!!! I TOLD YOU PEOPLE ON THE PHONE THE USA SAID I WASN'T THE ONLY ONE THAR A "STILL BEINF PROCESSED" AS I FINALLY GOT A REAL PERSON ON THE PHONE AT THE IRS, BUT NO YOU **bleep** TOOK THE MONEY ANYWAY AND CAUSED AN OVERDRAFT!.  I CAFE FOR A 91 YEAR OLD PARENT, BEEN OUT DUE TO COVID AND NOW I OWE AN ADDITIONAL $36 OVERDRAFT FEE.  THERE GOES GOING TO THE STORE TODAY!  I WILL BE USING SOCIAL MEDIA TO WARN AGAINST USING TURBOTAX FROM NOW TO ETERNITY!!!!! LOW LIFE COMPANY.   THOUSANDS OF US ARE STILL WAITING ON OUR REFUNDS AND YOU TAKE YOUR FEES ANYWAY!!!!! TOTAL BULL **bleep**!!!!!  BEWARE PEOPLE AND SPREAD THE WORD!!!

*****DO NOT USE TURBO TAX EVER***

[Grammysgirls]

I feel for you my friend. They sent me a message saying that they we're taking the fees from my account on June? . I immediately cancelled my card and got a new one. I would love to know what the fees are for. Being that they did absolutely nothing for me but continue to send me in circles. What number did you call to get a real person at the IRS? I have tried calling over and over and nothing. TurboTax claimed my refund would be available April 15 and I still haven't received anything. They blame the IRS but yet have no customer service to guide you to why I haven't received a dime. Including my stimulas money. So I can't for the life of me understand what they are getting paid from us for. They have done nothing but cause so many people hardship and yet think there intitled to our money for what services?? I am going blow them up for the cons they are. I have never regretted anything more in my life and believe me my life is full of regrets. They have caused me anxiety and feeling hopeless. I have been pushed to tears. So they can go **bleep** themselves and trust and believe it's going to known that there pieces of **bleep** and scammer's. I refuse to pay for a service I didn't receive. So sadly for you 💔 I took a different route and cancelled my CC and got a new one. So good luck getting your money TurboTax. You will get your when I get mine. I am single and lost my husband to suicide. I can't afford to pay some assholes for a service I never received. They just send me in circles. Call the IRS fully aware that it's almost impossible. I thought it was impossible until you mentioned you talk to a live agent at IRS. What did they say about your refund?? Would you please share the number you called because I would like to call and talk to IRS myself. Thanks and know your not alone!! I'm calling the consumer line and reporting them tomorrow. Have a wonderful day and again I'm sorry for your bad luck. I hope things get better for you. A pissed 😡 off Women. What's worst then That?? LoL 🌠. Dirty bastards!!!!

[070612]

Turbo attempted to debit my account multiple times until I was overdraw $850.  My bank reversed the fees down to negatibe $150. No work not taxes no stimulus payment. Sucks but Turbo Tax should hold until taxes are processed....

[AlexSki27]

I can't even tell if mine was "accepted" -- this was my first year using turbo tax and as such I had to file and send the forms in by mail. I did this on march 1st. I can't see the status. The IRS site and the app provide me with NO information. I don't know if it got lost in the mail. I have no resources to help. Can't get through to anyone at the local IRS office, Turbo Tax, or anyone. For all I know my taxes got lost between my mailbox and the mail truck. I'm a student and I have bills to pay! Did anyone else have to send in their return via mail???????

[FF-59]

This is beyond maddening. My federal return was was not deposited due to an incorrect routing number. Green Dot Bank has my money and will not return it to the IRS. Where do I go for help??

[janice bam]

wheres my $ stlil saying processing and to boot turbo tax is trying to bill me 120.$ for doing nothing this is for piece of mind included.wtf?? no stimulus no tax return  no money SOS im going to talk with attorney. is anyone interested in climbing aboard a lawsuit against TURBO TAX. this is rediculious

[Critter]

If you chose to pay your TurboTax fees out of your Federal refund, and if your Federal refund has been delayed unusually long at the IRS (or if it's been reduced), TurboTax will want to be paid.  They likely started sending you emailed bills to pay.  If you don't respond by either paying or asking for a deferment, they will ultimately debit your bank account.  If you can't pay now and wish to ask for a deferment, you need to do so quickly.

See this FAQ that explains the process.  The first paragraph of the FAQ has a special phone number if you have a question or have a hardship and need to ask for a deferment.  

Hours are 5AM-5PM Pacific (8AM-8PM Eastern),  Mon-Fri

If you need to ask for a deferment, you should call them as soon as possible.  Once they actually start the debit process, they say they can't stop it.

FAQ:  Why was my bank account auto-debited for the TurboTax fees?

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

The first paragraph there says:

If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

[kmstone]

Same!  Filed and accepted March 5th and I have not received a thing.  I even had my stimulus taken by the government because I have to file a "injured spouse" form with my taxes and since they have not processed my 2019 taxes they just took it, even thou its in the 2018 taxes!  And since I was to have my tax payment taken out of my refund and its taking so long, that was debited out of my checking account and I was over drafted so now there is an over draft fee too!  Can we get some progress here?!  How long are we supposed to wait?  And how am I even supposed to get my stimulus money back if no one will answer the phone!    

[Rachcanfield1]

IF IT MAKES ANYONE FEEL A LITTLE BETTER—- I have been waiting since Jan 22nd and I finally got my taxes deposited on May 30th. 

the tax website was updated and said i would get it on or before June 1st and sure enough I checked my account and it was there. 

movement with the IRS tax board is happening. It’s just happening at turtle speed. So there is hope after all. I was literally giving up and feeling really hopeless and then boom. 

it’s coming guys! Just wait a little longer 

I’m sorry the moneys being taken from you. I’m sure your bank will understand and refund the overdraft if it caused one for you. 

im sorry guys - that’s why I did the free version. What does paying for it actually do? There’s basically no difference really? 

anyways. It’s coming! 

[Critter]

For future reference ... never use the refund processing option to pay the TT fees from the federal refund ... always pay for the program with your own credit/debit card and save yourself the extra $45 fee.

OR ***  use one of the IRS FREE FILE  options if you can ... for 2019 returns if your AGI was $69K or less there was a free option for you but you must access them thru the IRS web site when available starting sometime in mid to late January ...  https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

[bonnierob1156]

I filed on feb. 2, 3 weeks later no money, called irs, im being reviewed. June 3rd finally got my money, nothing was wrong with my return they just chose to review it. Hang in there , everything is just back up , lack of irs workers because of covid.workers r coming back now, youll get your money.

[bonnierob1156]

Do not try to amend your return unless your told by irs to do so. You will really mess it up. Hang in there covid 19 is the reason for the delay. It will come mine did finally today, i filed on feb.2 2020

[Pear]

 so irs asked for 1095 A and another form. I didn't pay attention that in the letter it said Do not send 1040x but I did it. The Turbo live agent told me to send it. 

At the beginning I could track my return but after I sent in the respond, it keep telling me there is no record. And I can't even check the amended status. I don't know what to do 

[DoninGA]

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@Pear wrote:

 so irs asked for 1095 A and another form. I didn't pay attention that in the letter it said Do not send 1040x but I did it. The Turbo live agent told me to send it. 

At the beginning I could track my return but after I sent in the respond, it keep telling me there is no record. And I can't even check the amended status. I don't know what to do 

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The status of the federal amended tax return, Form 1040X, that you mailed to the IRS will be on this IRS website for amended tax returns - https://www.irs.gov/filing/wheres-my-amended-return

However, the IRS is not processing any type of paper tax returns at this time.

Go to this IRS website for information - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your Economic Impact Payment. Paper returns will be processed   once processing centers are able to reopen.