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New Member

TURBO TAX SAYS I HAVE NOT FILED MY TAXES YET WHEN I GOT THEM DONE IN MARCH. I HAVE RECEIVED NO REFUND OR STIMULUS CHECK. ANYONE ELSE HAVING THIS ISSUE?

 
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Level 15

TURBO TAX SAYS I HAVE NOT FILED MY TAXES YET WHEN I GOT THEM DONE IN MARCH. I HAVE RECEIVED NO REFUND OR STIMULUS CHECK. ANYONE ELSE HAVING THIS ISSUE?

Did you efile?  Was it Accepted?

 

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

 

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

 

If it says Printed or Ready to Mail you can try to change it from Mail to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

 

Click on Add a State to let you back into your retun.

Highlighted
New Member

TURBO TAX SAYS I HAVE NOT FILED MY TAXES YET WHEN I GOT THEM DONE IN MARCH. I HAVE RECEIVED NO REFUND OR STIMULUS CHECK. ANYONE ELSE HAVING THIS ISSUE?

i call to tubo tax robot machine voice and said i have not file yet which did

 

Highlighted
Level 15

TURBO TAX SAYS I HAVE NOT FILED MY TAXES YET WHEN I GOT THEM DONE IN MARCH. I HAVE RECEIVED NO REFUND OR STIMULUS CHECK. ANYONE ELSE HAVING THIS ISSUE?

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

 

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

 

If it says Printed or Ready to Mail you can try to change it from Mail to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

 

Click on Add a State to let you back into your retun.

Highlighted
Level 15

TURBO TAX SAYS I HAVE NOT FILED MY TAXES YET WHEN I GOT THEM DONE IN MARCH. I HAVE RECEIVED NO REFUND OR STIMULUS CHECK. ANYONE ELSE HAVING THIS ISSUE?

What robot voice?  Huh?  Are you looking in the right account?

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

 

 

Check your e-file status:

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

 

Many refunds have been delayed by the pandemic and the temporary IRS shutdown.  

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

 

IRS phone lines supported by customer service representatives for both taxpayers and tax professionals are not staffed at this time. To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**