Tax Refund Status

[Bskaggs03]

I have not received my tax refund yet. Initially, I was denied due to my daughter's dependent status; I resubmitted information showing her dependency, but I haven't heard anything back.   

[DoninGA]

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

[Critter]

DID I FILE MY RETURN?

 Some clarification is needed here. Only you can e-file your tax return. Nobody else can do it for you. You are the one who has to click that "TRANSMIT MY RETURNS NOW" button. When you have transmitted your return to the IRS, you will receive two e-mails. You will receive physically separate e-mails for a state return, if a state return is filed, for a total of four e-mails. Two from federal, and two from the state.

The first e-mail informs you that you have successfully TRANSMITTED your return to the IRS. This e-mail usually arrives in 10-15 minutes. If you don't have that e-mail, then you did not finish the process.

 The second email informs you if your transmitted return was accepted, or rejected by the IRS. If rejected, follow the link in the e-mail to deal with the rejection issue. This second e-mail can take as long as 48 hours before you receive it. Once your return is accepted, DO NOT lose that e-mail. It's the only solid proof you have, that the IRS accepted your e-filed return. Without it, should the IRS claim you did not file a return, you lose the argument. If it's not in writing, it did not occur.

Once you have that e-mail indicated the IRS has ACCEPTED your return, TurboTax has fulfilled the obligation you paid them for, and TurboTax is no longer in this equation anymore.

Just because the IRS has accepted your e-filed return, does not mean they agree with it. It can take 4 weeks or longer for them to process it. To follow the processing, you can do that at https://www.irs.gov/refunds  It will take 48-72 hours after the IRS has accepted your e-filed return, before it will show up on that IRS website.

REASONS YOU MAY NOT GET THE CONFIRMATION E-MAILS

-          You did not click the TRANSMIT MY RETURNS NOW button and/or did not *F*I*N*I*S*H* working through the program after you did click it.

-          The e-mail address you provided is wrong

-          The email was moved to your junk, trash or spam folder by your email program, or depending on how things are set up on your end, the email was deleted entirely.

-          Your e-mail provider marked the e-mail as spam and moved it to your *ONLINE* junk, trash or spam folder, or just deleted the email entirely with no notification to you. That’s your provider’s fault. Not yours or TurboTax’s fault.

-          You deleted the email without reading it, mistaking it for spam from TurboTax.