Prepaid refund card never received but tax refund has been deposited

[Cara60]

Ok I still haven't received my card yet so I took a chance and called Customer Service again. To my surprise I got a person instead of a robot. They were very helpful and stated they would cancel the card that's out there somewhere and send me another one. I should get it 7-10 business days so we'll see, I'll keep everyone posted.

[Nej2019]

• I've been dealing with TurboTax Intuit card Green Dot back and forth for the last few weeks I need to get my card I never received it got sent back to you twice now I need it sent to me at my new address is a mailed green. And TurboTax the confirmation from the post office for the address change can somebody please give me a call as soon as possible [phone number removed] or email me at j<removed> thank you

[BrandiLO]

I apologize, @Nej2019, but the Turbo Debit Card is handled but a separate department. You will need to contact customer care here: https://turbodebitcard.intuit.com/contact-us

[Anonymous]

Hey I know this is an old post but can you provide me with a contact  number to get a live person/not a bit. I will send you my email address for the info. Thanks

[AkinaLO]

There are long wait times for support due to the current situation. You can try contacting support at (866) 795-7597 don't choose option 2, it will repeat a few times then you will get more options.