If Your Affiliate Partner Discount for TurboTax is Not Applied
If you followed the steps below and your affiliate discount has not been applied, try deleting your cookies. Then:
- Go back to the special website provided by your bank, credit union, or insurance company and select the TurboTax link or icon.
- This will take you to the special TurboTax-branded affiliate site with the discounted pricing.
- Sign in to TurboTax and open or continue your return.
- Select Tax Tools on the left, and then Tools.
- Now select the My Fees button. It should show the discount.
Do not start directly at TurboTax.com, which charges the non-affiliate price.
Just follow these steps:
- Go to the special website provided by PayPal. Click here.
- This will take you to the special TurboTax-branded affiliate site with the discounted pricing.
- Select your TurboTax product, sign in, and start on your tax return. (If you already set up an account at TurboTax, just sign in to work on your return).
- When you get to the Review your order screen (in the File section) you'll see the discounted price along with the message, Your discount has been applied.
Note: Our agents are unable to apply or issue refunds for affiliate discounts if the return was prepared at the regular TurboTax.com site.
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