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Irs track refund tool keeps saying they haven't received my return, who do I need to contact?

Irs website keeps saying invalid entries and info don't match
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3 Replies

Irs track refund tool keeps saying they haven't received my return, who do I need to contact?

How long ago was your e-file accepted?  

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

 

Your federal refund amount is on line 34 of your Form 1040

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Irs track refund tool keeps saying they haven't received my return, who do I need to contact?

Yea I know the difference between fed and state and the total of everything. Just going to call irs today make sure they received it then not worry about it anymore till j get it. Thanks for at least responding 

Irs track refund tool keeps saying they haven't received my return, who do I need to contact?


@ beefy1121 wrote:

Yea I know the difference between fed and state and the total of everything. Just going to call irs today make sure they received it then not worry about it anymore till j get it. Thanks for at least responding 


Did you wait at least 24 hours after acceptance before using the WMR tool?

 

Try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't. 

800-829-1954

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