If I didn't receive my 2019 federal refund can I claim it on this years taxes?

[user7144257345]

I filled in March of 2020 and I never received my money. When I check the website it says it was received and they are processing it.

[EbonyL122824]

No. You would need to contact the IRS for further assistance regarding this matter. Their phone number is 800-829-1040. When calling, be sure to have the following:

• Your Social Security Number or Individual Taxpayer Identification Number
• Your filing status (Single, Head of Household, Married Filing Joint, or Married Filing Separate)
• Your prior-year tax return (they may ask you questions from it to verify your identity)
• A copy of the tax return you’re calling about
• Any letters they may have sent you
• Paper and pen to take notes—make sure to write down the day you called and the name and ID number of the agent you spoke to, as well as any instructions or deadlines you were given.

https://ttlc.intuit.com/community/irs/help/what-do-i-need-if-i-call-the-irs/00/27378

[user7144257345]

I have been trying to reach the IRS for 9 months and I can’t get ahold of anyone or they hang up on me. I have also tried to contact my local IRS and have left messages every month for the last 6 months and cannot get ahold of anyone. 

[CarissaM]

Unfortunately they were closed for a period due to Covid19. Keep trying to contact them, as they are the only one who can assist you with your issue.