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There is no magic trick to reaching the IRS just persistence . Try to call the number first thing in the AM to see if you can get thru and/or mail in a response and/or seek help from a taxpayer advocate.
See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate
If you are looking at Where's my amended return and it says to call, you can ignore that.
the message is misleading.
Currently about 2 million amended returns for the IRS to wade through.
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