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I put my bank info in and it’s not letting me go finish

 
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3 Replies
TerukoL
Intuit Alumni

I put my bank info in and it’s not letting me go finish

Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering the payment information again. 

 

If you are still having problems, please click here to fill out the form to contact the Customer Care department. 

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JOURNEE3131
Returning Member

I put my bank info in and it’s not letting me go finish

I need to go back change to direct deposit

TerukoL
Intuit Alumni

I put my bank info in and it’s not letting me go finish

If you've already filed and your return has been accepted (or mailed), it's too late to change your bank account for direct deposit. If you have not filed yet you can click here to find the directions to update your direct deposit.

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