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Unfortunately, the IRS is woefully understaffed due to COVID-19, so things are taking longer--including tax return processing. If you haven't received your refund by the time they reopen, please reach out at 800 829 1040.
Regarding your stimulus, the IRS has not given TurboTax any official guidance as to when stimulus payments for every taxpayer will be released. As long as you provided your direct deposit information/card information or mailing address information, you will receive the stimulus when it is released to you (as long as you otherwise qualify for it).
The IRS rolled out the "Get My Payment" tool here. According to IRS.gov, you can use the "Get My Payment" application to:
According to the IRS FAQs:
Get My Payment will display one of the following payment statuses:
1. Payment Status (one of two statuses) –
2. Need More Information – You are eligible for a payment, but we do not have your direct deposit information. You will be given the opportunity to provide your bank information once you have properly verified your identity. Direct Deposit is the fastest way to get your EIP.
3. Payment Status Not Available – We cannot determine your eligibility for a payment at this time. For example, this could mean:
If a payment date is not provided, updates to your payment status are made no more than once per day.
Hello are there phone numbers where you can actually talk to someone at the IRS Have tried all numbers and only get messages None of the responses in all the post are helpful Return was accepted and is in processing
COVID or not April 4th till now is crazy
@sissy54 wrote:
Hello are there phone numbers where you can actually talk to someone at the IRS Have tried all numbers and only get messages None of the responses in all the post are helpful Return was accepted and is in processing
COVID or not April 4th till now is crazy
Today would be a bad day to call the IRS as it is the federal due date for tax returns and the phone lines are overloaded.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
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