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How do you get previous years returns to download as a PDF? They keep coming through as txt file and unreadable!

 
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7 Replies
CarissaM
Intuit Alumni

How do you get previous years returns to download as a PDF? They keep coming through as txt file and unreadable!

You can save your return as a pdf file when viewing the return within Turbo Tax. I am including this FAQ to assist in saving your return as a pdf from Turbo Tax. 

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Heathwy
New Member

How do you get previous years returns to download as a PDF? They keep coming through as txt file and unreadable!

This will not work for me.  First, there is no "Tax tools"on the left, only "tax home".  Second, there are several places on the screen that say "download/print as pdf" but when I click on them, they download as .txt.  No matter which link I click on, it gives me txt.  I know my adobe works because I have downloaded things as pdf from other sites within the last hour!

JakailaLO
Intuit Alumni

How do you get previous years returns to download as a PDF? They keep coming through as txt file and unreadable!

Are you using a MAC?

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Heathwy
New Member

How do you get previous years returns to download as a PDF? They keep coming through as txt file and unreadable!

No, Acer Intel core i5

How do you get previous years returns to download as a PDF? They keep coming through as txt file and unreadable!


@Heathwy wrote:

No, Acer Intel core i5


Using an Edge web browser?  Rename the file extension from .txt to .pdf

Heathwy
New Member

How do you get previous years returns to download as a PDF? They keep coming through as txt file and unreadable!

I did that, and when it still didn't work (it wouldn't let my change my file type to anything but text) I downloaded Adobe and change that to my default pdf program and tried again.  Still nothing!

KatrinaLO
Intuit Alumni

How do you get previous years returns to download as a PDF? They keep coming through as txt file and unreadable!

Try a Chrome Browser and Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

Follow the instructions in the FAQ below to access prior year returns. https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...   See the following link if you are having issues locating your returns. https://ttlc.intuit.com/community/accessing/help/why-can-t-i-find-my-return-in-tax-home-or-my-docs/0...

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