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Please see this FAQ on How do I access a prior year return?:
How do I access a prior year return?
Before starting, make sure you're using the same TurboTax account (with the same username) as previous years.
You'll get access to your prior year returns through Your tax returns & documents in Tax Home.
If you don't already have access and you’re planning on filing with TurboTax this year, you can register or pay first and then go back to work on your taxes later.
To access:
- If you haven't chosen yet, pick the product that is right for you (if you aren’t sure, select TurboTax Free Edition) when starting.
- Follow the screens and provide some personal info.
- When you've reached the Personal info summary screen, select Continue.
- Select File in the left menu (this is just a step in order to register or pay, you won’t actually be filing).
- Continue until you get to Review your order and select Start.
- Select View payment options.
- Register or pay for TurboTax, depending on which version you're using.
- Go to Tax Home in the left menu.
- Under Your tax returns & documents, go to Download/print return (PDF) (select Show if not visible).
I am trying to obtain my tax return for 2018 but I don't have the username that I used for it. what is another way that I can obtain a copy?
That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
@arredondosr wrote:
I am trying to obtain my tax return for 2018 but I don't have the username that I used for it. what is another way that I can obtain a copy?
You have to sign onto your 2018 online account using the exact same user ID you used to create the 2018 online account.
Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.
Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery
If none of the user ID's received will access your 2018 account, then use the option shown in blue on the account recovery website, "Try something else"
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...
If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.
See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/3401489
Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -
Note: The Call option will not be available when TurboTax Support is closed.
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
how do I obtain copies from turbotax of my previous years taxes
How to access prior online returns
You have to log in to the same account. You need to start entering some basic Personal Info in 2021 for the side menu to open up. Just continue a little ways into 2021.
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
You can also request a transcript from the IRS
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