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New Member

How do I cancel my lost card, and reorder a new one?

 
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New Member

How do I cancel my lost card, and reorder a new one?

If you lost your Turbo Visa Prepaid Card, please call (888) 285-4169 for assistance in cancelling the existing card and ordering a new one.

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New Member

How do I cancel my lost card, and reorder a new one?

If you lost your Turbo Visa Prepaid Card, please call (888) 285-4169 for assistance in cancelling the existing card and ordering a new one.

View solution in original post

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New Member

How do I cancel my lost card, and reorder a new one?

I just want to CANCEL it and close the account, not replace it!
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Level 15

How do I cancel my lost card, and reorder a new one?

Use that same contact information.
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New Member

How do I cancel my lost card, and reorder a new one?

How do you order a new card when you don’t know the last 4 digits of the card because you never recieved it
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New Member

How do I cancel my lost card, and reorder a new one?

I have never received my card after 2 weeks
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New Member

How do I cancel my lost card, and reorder a new one?

 
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Level 15

How do I cancel my lost card, and reorder a new one?

@Candyy79 

Your post is blank.  Do you have a question?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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New Member

How do I cancel my lost card, and reorder a new one?

 
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Expert Alumni

How do I cancel my lost card, and reorder a new one?

If it has been more than 10 business days since you signed up for the card (remember holidays and weekends do not count as business days), please call  toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you. 
Please see the TurboTax FAQ: When will I receive my Turbo® Visa® Debit Card? for more information. 

 

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Level 1

How do I cancel my lost card, and reorder a new one?

I am trying to cancel the card I haven’t received yet it’s been over 3 weeks. Keeps asking for last 4 of old card that I no longer have. HOW DO I TALK TO SOMEONE? there maybe someone spending my taxes as we speak!!!

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Expert Alumni

How do I cancel my lost card, and reorder a new one?

@tylerG8597  When you call the toll-free number, type in the social security number of the cardholder instead of the Turbo Visa Debit Card number.

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New Member

How do I cancel my lost card, and reorder a new one?

I got a new address I need my turbo tax resent to

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New Member

How do I cancel my lost card, and reorder a new one?

I have never received my turbo tax card how can I get it switched to different address

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Expert Alumni

How do I cancel my lost card, and reorder a new one?

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.  There is a $5 fee for each replacement card ordered.  

Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

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