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TT does not receive your tax refund. Did you get a status that said Payment Complete? That refers to the TT fees. If you elected Pay with Refund, your refund goes directly from the IRS to a third party bank to have the fees deducted before the balance is forwarded to you. This can add a day or so.
However, when you signed up for Pay with Refund, you agreed to let TT takes its fees if your refund was delayed beyond a certain point, so that may be what happened. But TT notifies you first.
Check the IRS website to see if your refund has actually been issued.
Turbo web site has my refund deposited in my account, but the refund status on IRS says it still being process. How can see what bank account information was put on my tax return that has already been accepted.
How to review the refund method
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