Has anyone else received federal refund yet? It's been over a month and all I get is 152 still being processed.

[DaveF1006]

It depends. It is like a waiting game for many.  COVID 19 has slowed the refund process so all you can do is be patient.

[Cholle4lee06]

Is there a number I can call to talk to someone? The number on IRS website says call back later. Due to a lot of calls being placed.

[JeanneLO]

Call volume for the IRS is extremely heavy. Try calling early in the morning and not on a Monday or Tuesday. Individuals can call the IRS at (800) 829-1040, Monday through Friday, 7:00 a.m. - 7:00 p.m. your local time.

Here are some tips when contacting the IRS:

• First choose your language. 
• Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
• Instead, press 2 for personal income tax questions.
• Then press 1 for form, tax history, or payment.  
• Then press 3 for all other questions.
• Then press 2 for all other questions to be transferred to an agent

Please see this TurboTax FAQ on what to have ready before you contact the IRS: What do I need if I call the IRS?

@Cholle4lee06