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joeflew88
New Member

For my 2018 taxes, filed in 2019, I opted to get my refund put on a card that turbo tax was mailing to me. Well my refund amount was so little that I never activated that card and I don’t have it

 
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3 Replies
KatrinaLO
Intuit Alumni

For my 2018 taxes, filed in 2019, I opted to get my refund put on a card that turbo tax was mailing to me. Well my refund amount was so little that I never activated that card and I don’t have it

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.

Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

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For my 2018 taxes, filed in 2019, I opted to get my refund put on a card that turbo tax was mailing to me. Well my refund amount was so little that I never activated that card and I don’t have it

When you call the number you have to have the last four digits of the card number. What if you dont have that card anymore. 

HeatherPLO
Intuit Alumni

For my 2018 taxes, filed in 2019, I opted to get my refund put on a card that turbo tax was mailing to me. Well my refund amount was so little that I never activated that card and I don’t have it

If you don't have the card anymore, try this:

 

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2 for cards never received, enter SS# when prompted and continue following the instructions.

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