It is nt definitely the case. "No information" is common for taxpayers who were affected by an IRS processing error that delayed payments. If you were affected by this processing error your payment is on the way. If you were not in that group, you may have to claim the payment when you file your 2020 tax return. Please see below for a bit more information including instructions on how to claim the credit when you file if that becomes necessary
We are happy to share that TurboTax customers who were affected by the IRS processing error that delayed some stimulus payments should begin seeing deposits into their accounts as soon as January 8, 2021.
This update may not be reflected in the Get My Payment tool at the IRS due to the focus on efforts to distribute the payments.
These payments will be distributed to the account listed for your federal refund on your 2019 tax return. If you did not have a refund in 2019, did not receive your 2019 refund via direct deposit, or did not file a return, the IRS may not have your direct deposit information and you should expect to either receive a check or to claim the payment on your 2020 tax return.
If you do not see a payment either in your bank account or your mailbox by January 15, 2021, you should claim your payment via the Recovery Rebate Credit on your 2020 tax return. Please hold off filing returns until after this date to ensure that you are preparing the most accurate return possible.
For TurboTax customers who need to claim the credit on your tax return, you are encouraged to file early (but after January 15) to receive these funds as quickly as possible. In TurboTax, you will enter information about the credit when prompted near the end of the interview in the Final Review section of the program.
More information about the payments and any additional updates can be found at the following links:
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