Can use help me track down my federal r e find I paid over 200 to turbo tax to get my refund quicker

[xmasbaby0]

What tax year are you asking about?  

[ljpadilla59]

Federal refund for 2019.

[VolvoGirl]

Did you efile or mail your return? When? They didn't start opening the mail until June that's been stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns.
See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

If you efiled....Was your return Accepted?When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

And there is no charge or fee to get a refund quicker.  Did you pay the extra $40 to have the fees deducted from your refund? That actually might add a day or two to get it.

[ljpadilla59]

I emailed my taxes in May 2020. I called irs in July and it seemed like everything was on track. It has been 6 Months since I have heard anything. Where's my refund is not giving me any answers. I dont know where to turn to get answers

[DoninGA]

---

@ljpadilla59 wrote:

I emailed my taxes in May 2020. I called irs in July and it seemed like everything was on track. It has been 6 Months since I have heard anything. Where's my refund is not giving me any answers. I dont know where to turn to get answers

---

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

[ljpadilla59]

I still don't have answers

[DoninGA]

---

@ljpadilla59 wrote:

I still don't have answers

---

Only the IRS can answer your question.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.