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Avoid using TurboTax option of having SBTPG administer Refund -- Could be delayed more than mail

 
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3 Replies

Avoid using TurboTax option of having SBTPG administer Refund -- Could be delayed more than mail

Hi Barry, 

 

Wanted to help clarify that using TurboTax's Refund Processing Service (via SBTPG) does not slow down nor speed up your refund. 

 

Below is some more information on our Refund Processing Service in case it's helpful

The Refund Processing Service (also called pay-with-your-refund) is an option for paying your TurboTax fee by deducting it from your federal tax refund. It's a convenient way to pay for TurboTax if you don't have (or don't want to use) your credit or debit card.

 

You do not need Refund Processing to e-file and process your refund and refund processing won't slow down nor speed up your refund.

 

There may be a charge for this service, depending on your situation and which add-ons you choose. We'll display the fees, if any, when you get ready to file.

 

Requirements

  • You'll need to e-file your federal return; it's not available if you paper-file the federal.
  • The Refund Processing option only appears if you have a federal tax refund, and you can only deduct your fees from your federal (not state) refund.
  • You'll need to direct-deposit your refund into a single account, and the name on the bank account needs to match the name on the tax return.
  • Refund Processing can only be used once to pay your fees.
  • Fees (if any) are charged once, when the IRS processes your return. If your return is rejected, you might have to enter your bank account info again, but we won't charge you a second time.

Avoid using TurboTax option of having SBTPG administer Refund -- Could be delayed more than mail

I have NEVER has issue with this option 

Roburk80
New Member

Avoid using TurboTax option of having SBTPG administer Refund -- Could be delayed more than mail

Actually he is right. Was supposed to get my refund 2/20. Checked SBTPG website and seen it was sent DD. Here it is 2/22 and their website says $30 sent DD (never hit my account and $898 being sent by cashiers check. Why I asked for direct deposit on the same card I’ve used for last 4 years. Why is this time different??? Because I opted to pay by accident instead of using Free Fed, Free State. SBTPG sucks and Turbo Tax should drop them. 

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