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Level 1

Access my 2015 taxes

 
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Level 20

Access my 2015 taxes

See the following TurboTax support FAQ on accessing a copy of a 2016 or earlier return completed using the online editions -https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.

You have to sign onto your TurboTax online account with the exact same userid and password you used to create the account.

If you may have forgotten some of your login information, see the following TurboTax support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password

Or you may have multiple accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts

If you receive a message that your tax return is Locked or that you need to pay for the account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/2926523

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/3401489

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

3 Replies
Level 20

Access my 2015 taxes

See the following TurboTax support FAQ on accessing a copy of a 2016 or earlier return completed using the online editions -https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.

You have to sign onto your TurboTax online account with the exact same userid and password you used to create the account.

If you may have forgotten some of your login information, see the following TurboTax support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password

Or you may have multiple accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts

If you receive a message that your tax return is Locked or that you need to pay for the account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/2926523

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/3401489

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

Level 2

Access my 2015 taxes

Need copy of my2015 taxes 

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Level 11

Access my 2015 taxes

@cepearson22 Return to the thread you posted your question to, and then scroll up and you will see the answer.