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2021 federal tax return rejected

My federal tax return was rejected.  When I asked TurboTax for help, they said the IRS couldn't confirm Eugenie's identity, and that I should respond with her correct AGI for 2020.  I did that and the return was rejected again, and when I asked TurboTax for help, they again responded that the IRS couldn't confirm Eugenie's identity.  However, Eugenie is my spouse, and her name was listed on line 2 as the spouse on a joint return.  

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3 Replies
MichelleLO
Expert Alumni

2021 federal tax return rejected

Please see the below TurboTax help article for a list of potential reasons your return is being rejected due to the AGI. 

What if I entered the correct AGI and I'm still getting an e-file reject?

 

 

 

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2021 federal tax return rejected

I had changed my e- on the file for 2021 to [email address removed]. 

 

My last three filing i used [email address removed] 

My phone # is [phone number removed]

I for got my last years aig pen. 

 

Please help me correct the filing. 

 

Thank you 

 

Julius Sheppard 

Ebony A
Expert Alumni

2021 federal tax return rejected

If your return has been rejected and you are also in need of last year's AGI, please review both resources below:

 

How to fix a rejected tax return

 

How to find last year's AGI

 

@jsheppard24

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