2019 Taxes Getting Rejected

[AAlexandria1985]

After completing 2019 taxes, TurboTax reviewing it with Delux edition and saying everything looked good, married filing jointly taxes was rejected due to incorrect AGI from previous year for my spouse.  After carefully reviewing 2018 taxes, AGI is correct. Any suggestions?

[welton1519]

We ran into the same problem. We had to get a PIN number in the mail to login on irs to view my husbands agi. It strictly says tmdo not go off a amended return to only use the original document so that’s what we went off of. They rejected it. Low and behold what the irs had on file was the agi from the amended return! Not sure if y’all amended at all but that’s where our issue was. Also if you filed after October of last year it says to put in 0

[DonnaLO]

Return getting rejected because of AGI:

https://ttlc.intuit.com/replies/5595742

If you are certain you are entering the correct AGI, please see the following information:

https://ttlc.intuit.com/replies/5595742

[smczta]

I had the exact same issue. Spoke to Turbo Tax rep who informed me that it was an IRS glitch. Apparently the IRS site is not recognizing correct 2018 AGIs. Rep said they are working "feverishly" to get it fixed. No idea how long that might take. Their only solution is 1) if you are adamant about efiling to wait a day or two and try again or 2) print and mail hard copy.

[bonitjo14]

After i filed and finished my taxes efiled twice and now it says i have to Print and Mail my Refund to IRS 

[CassLO]

Yes, unfortunately you will have to print and mail now. Please see the TurboTax help topic below that explains why:

E-file reject IND-163: Return already rejected multiple times for AGI or self-select PIN. You can no...

[Eddiejoseph1]

i done my taxes threw you.i done 2020 ewturn.for my stemus t

rebate threw you guys,now my phone says the irs ,rejected them twice.only thing i can think of.i  pay 25 dollars a month.on 2 kidds.which are grown now wht,am new with a compter got yhis one for christmas. and its a window

[ChondelLO]

For help with your return, please see the TurboTax Help article below with tips on how to fix a rejected return.

How do I fix a rejected return? - TurboTax

[momad]

please show me why I was rejected for tax year 2019

[HeatherPLO]

We wouldn't have information on this public forum why your return was rejected in 2019.  You should have received an email from us when the return was Rejected.  For more details on how to determine the Rejection reason, please see the Help Article here.  You can also reach out to us directly by using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

@momad