I AM SO FRUSTRATED - I EDITED MY ORIGINAL DETAILED ENTRY TO CORRECT A TYPO - AND NOW THE COMPLETE ENTRY IS GONE, NOWHERE TO BE FOUND. It was a detailed description of the steps that I took, and I will attempt to repeat it here.
1) Opened 2019 TurboTax Deluxe, Windows 10. The program 2019 version of TurboTax is still on my system, untouched since I filed my 2019 Return earlier this year, also untouched (May, 2019, delayed as allowed due to the Covid-19 adjustments on tax filing dates).
2) TurboTax found my 2019 TT file(s), but it impossible to tell the location of the files it finds because TurboTax does not identify the location of the file. I had made a copy of the original TT file because I did not want to use the "original" TT file that I used in my filing, so I clicked on the "FIND A TAX FILE" option.
[NOTE: I am glad I did that - see Step #6 below.]
3) I located the copy of the original TT file (same Date, Time and byte count Size as the original) - which I had placed in a different folder from the TurboTax folder and clicked on it to Open it.
4) TurboTax opened the file and I see the 3-Step advertisement from TurboTax on helping me change my Return - and I click on CONTINUE.
5) I next answer a couple of questions (click on the check box)
- Yes, I have already filed my Tax Return (May, 2020)
- Yes, I need to Amend my 2019 Return
Then I click on CONTINUE
6) It is at this point that I decide to do a "Save As", to Rename the TT file.
It is at this point, I notice several things that are not right - and I haven't done anything yet:
a) There is a statement at the top of this page, screen of "Why did my Refund go to Zero"
It doesn't, isn't - it shows a Refund of $13,492, which is entirely bogus, nowhere close
The State Return does show Zero (now in KS all of 2020 instead of TX, so had to pay State tax)
b) And now ALSO a very serious problem:
SORRY, didn't notice "exactly" when, but I just noticed the TurboTax has changed
the Date, Time and Size of the copy of the "original" TT file to the current Time & Date
(the one I just used as input in Step #3 above)
THIS IS NOT RIGHT - TURBOTAX SHOULD NEVER HAVE TOUCHED THAT ORIGINAL FILE
(Sorry I didn't see "exactly when", which step, this was done, but can repeat steps if necessary)
7) Further Errors:
I went ahead and did that "Save As", renaming the new TT file, which went as expected.
(the new TT file was saved in the same folder as the "original" used in Step #3 above)
😎 At this point, I didn't do anything else - EXCEPT to go to the Print Center
and click on the Forms option and select the 1040-X Form and the 1040 Form
The 1040-X Form is filled with bogus entries that I have no idea where they came from
in Column B on the form. Additionally, The entries in Column A, supposedly taken
from the original 2019 TT file are also not correct, none of them, with the exception
of Line 13, Estimated Tax Payments whose Column C is correct
The 1040 form is correct, in that at this point, it exactly matches the 2019 1040 form
that was used in my original 1040 TT filing. I think that is what it is supposed to be
at this point in the process.
The only thing good, not good but consistent is that the incorrect FED Refund of $13K mentioned above in Step #6 a) above is consistent in the 3+ times I have attempted to do the Amended Return process.
THIS TT Community Entry SHOULD BE located as Entry #3 in the TT problem report. This is my 1st response to Critter 3 in the problem report - so this is the detailed Entry he was responding to in his 2nd response.
I will also note here that since posting this problem, another user (deraiford) has reported the exact same problem as detailed above.
Hope I haven't confused everyone too much, but feel this detail description of what is going on will be of help to the TurboTax technical support team, who I hope are taking a look at this problem.
ron, now in shawnee
